Management

Valora’s Executive Team

Sandra E. Serkes, President & CEO
Sandra (“Sandy”) Serkes is a dynamic leader with an extensive background spanning over 20 years in entrepreneurship, software marketing, product management and corporate strategy, particularly in information governance, predictive analytics, document data mining and processing, computer telephony and speech recognition.

A graduate of Harvard Business School and MIT, Ms. Serkes is a frequent industry speaker and panelist. Ms. Serkes serves on the boards of several technology and analytics start-ups and was named a 2006 “Woman to Watch” by Womens’ Business magazine.

Since the fall of 2015, Ms. Serkes has served as Adjunct Professor to the Columbia University School of Professional Studies, Knowledge Management Program, where she lectures on “Solving Information Governance & Knowledge Management Problems with Pattern-Recognition Technologies & Predictive Analytics.” Many of Ms. Serkes’ interviews, presentations and lectures are available for public viewing and download on Valora’s website and YouTube™ channel.

Aaron Goodisman, CTO & COO
Aaron Goodisman is a software industry veteran with over 25 years experience in engineering management, software architecture, and product development. Prior to founding Valora Technologies, Mr. Goodisman served as Vice President of Engineering at SilverStream Software, acting as both manager and visionary for this award-winning application server product and its associated development and deployment tools.Mr. Goodisman received his undergraduate and Master’s degrees in Computer Science from MIT and is considered a world expert in Java industry standards and UI design. He is a frequent industry speaker and has authored several articles for industry publications. Mr. Goodisman is named as the inventor on several U.S. patents and currently pending patent applications.  He holds a NACI Level II public trust clearance.

Aniela Lupien, Vice President, Client Services & Production
Aniela Lupien serves as Valora’s Vice President of Client Services & Production, responsible for all client interface and satisfaction during projects. Ms. Lupien is responsible for coordinating efforts between departments and manages all vendor and supplier relationships. Ms. Lupien is also one of Valora’s most senior and experienced Project Managers, having served in increasingly broader and broader project management roles throughout the last eight years. Ms. Lupien has a particular emphasis on large-scale, complex government projects, and currently manages a variety of projects from government, direct and channel clients. She is responsible for managing up to six concurrent projects with 40 total QC staff. Ms. Lupien has been with Valora since October 2004 and is active in the Women in E-discovery trade organization.Before coming to Valora, Ms. Lupien worked for title searching company TLC Abstract out of Albany, NY. She holds a Bachelor of Science degree from Western New England College in Business Administration. Ms. Lupien holds a NACI Level II public trust clearance and is proficient in Spanish.

Elise Tatosian, Director, Key Account Management & Client Analytics
Elise Tatosian joined the Valora team in 2013 as Manager of Business Development & Client Analytics. Elise works closely with Valora’s executive leadership, operations, business development team, project managers, and marketing staff to guide the Company’s growth efforts and strategic client initiatives.  Ms. Tatosian holds primary responsibility for client engagement,  management and expansion initiatives, and head up the Company’s  promotional and business development efforts.  Prior to joining the Valora team, Elise gained extensive experience in Health Care Records Management with direct responsibility and organizational oversight over sales, client relationship management, strategic partnerships, training and operations for several healthcare records and information management organizations. Ms. Tatosian holds a BA in Music Theory & Arts Management from the New England Conservatory of Music.  In conjunction with her studies at NEC, she also attended Northeastern University and University of Massachusetts, Boston.  Ms. Tatosian holds certifications in Legal Compliance & Ethics and Record Retention.  She holds a NACI Level II public trust clearance.

Mark Carter, CDIA+, ERMP, IGP, CIP, Senior Solutions Consultant
Mark has many years of Information Management experience and certifications.  He is a Certified Document Imaging Architect (CDIA+), an Electronic Record Management Practitioner (ERMp), Information Governance Professional (IGP), and a Certified Information Professional (CIP).  He has been active locally and nationally in the ARMA (Association of Record Managers and Administrators) and AIIM (The Global Community of Information Professionals).  In 2005, he received the Distinguished Service Award and in 2012, he was elected to the prestigious AIIM Company of Fellows #196.  Established in 1963, the Company of Fellows honors those individuals in the association who merit recognition and distinction for their outstanding contributions to the Enterprise Content Management (ECM) Industry

Over his career Mark has held roles with Donnegan Systems; IKON, Iron Mountain, Ricoh and Filefacets.  Working with SMB’s and Fortune 500 companies over the years Mark have helped implement physical and digital records management programs focused on mitigating risk, ensuring regulatory compliance, providing litigation preparedness, and reducing overall costs.  “I try to first understand the client’s challenges and business requirements, then utilize best in class processes with the latest technologies to capture vital information buried deep inside their company.  When done effectively, it allows individuals to access critical business intelligence focused effective Information Governance programs.”