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About the Author

Sandra E. Serkes, President & CEO of Valora Technologies Inc.
Ms. Serkes is a dynamic leader with an extensive background spanning over 20 years in software marketing, product management and corporate strategy, particularly in document processing, computer telephony and speech recognition. One of Valora's original founders, Ms. Serkes has been actively involved in Valora since its inception in 2000. Today, Ms. Serkes oversees Sales & Marketing, Finance & Administration, Operations, Engineering and Corporate Strategy.

A graduate of both Harvard Business School and MIT, Ms. Serkes is a frequent industry speaker and panelist. She is an active participant in the Women Presidents' Org., The Commonwealth Institute, the MIT Enterprise Forum, the Massachusetts Software Council and the Network of Harvard Alumnae. Ms. Serkes serves on the boards of several technology and service start-ups. Ms. Serkes was named a 2006 "Woman to Watch" by Women's Business Magazine.

Records Management

Home/Tag:Records Management

Creating Structure from Unstructured Data

Creating Structure from Unstructured Data Webinar Recording

Join industry experts Karen Frazier and Sandra Serkes for part two of the 4-part webinar series.

Part 2 in our AutoClassification webinar series focused on the details of creating structure from unstructured data.

In this session, we explored:

  • The difference between structured, semi-structured and unstructured data
  • How to make sense of large piles of unclassified content, how to generate context, and how to leverage line-of-business SMEs to assure quality classification
  • Strategies for choosing a good place to start a content assessment project
  • Tips, tricks and pitfalls learned from the field when conducting content assessment projects
  • File type challenges, the value of OCR, clustering, and more!

View the PowerPoint featured in this video here.

Winter 2017-2018 Thought Leadership Update

Welcome to Valora’s Winter 2017-2018 Thought Leadership Update

 

With the new year right around the corner, we thought we’d update our fans and champions with all of the things we’ve been up to this season.

Feel free to reach out to our Marketing Team with questions, ideas or requests, or to set up a live demo of PowerHouse or BlackCat.

 

Valora News and Publications

  • New Valora Information Governance Workshops 1/2 – 2 day workshops designed by our Professional Services Team with deep experience in file, record and data management to help organizations explore, uncover and prioritize their information challenges, initiatives, procedures, and policies.
  • Valora Wins Key Information Governance Award “Valora Technologies, Inc,. a leader in predictive analytics and AutoClassification for Information Governance, has been named 2017 Finalist for Information Governance Service Provider of the Year at the Information Governance Conference in Providence, RI.”
  • Up Close with Sandra Serkes of Valora Technologies Boston Voyager Article “Originally, I thought success equaled revenue growth, and then profit, and then stability. Today I would add a personal element to all of that, such as happiness and pride in your work and your accomplishments.”

New Valora Case Studies

Valora Happenings & Events

Recent Events

Live Webinar Recordings Available

Upcoming Events

 

 

  • PowerHouse AutoCoding now supports more flexible, and larger-scale data extraction, up to 1/2 TB per day!
  • PowerHouse Quality Control User Interface now supports custom field validations & field sorting algorithms.
  • Direct live email server (SMTP) intake , allows emails to be AutoClassified with no workflow interruptions.

 

  • BlackCat hosting and data visualization now supports high performance for large-scale document populations.
  • BlackCat now supports single-sign on (SSO) via SAML API.

Summer 2017 Thought Leadership Update

Welcome to Valora’s Summer 2017 Thought Leadership Update

 

While many people use the summer time to kick back and relax, Valora is busy bringing AutoClassification to every LegalInformation Governance, and Records Management Department around!

 

Check out all the fresh content Valora is generating, who has been covering us , and all the other exciting activities that took place over the past few months.

 

Feel free to reach out to our Marketing Team with questions, ideas or requests, or if you’d like to set up a demo of PowerHouse or BlackCat in action.

 

New Valora Publications

Case Studies:

Product Datasheets:

  • PowerHouse Valora’s AutoClassification platform automatically generates hundreds of fields of metadata, with AutoRedaction, retention policy enforcement, ROT detection, GDPR compliance and much more.
  • BlackCat Valora’s Metadata Management and Data Visualization system is a secure, online environment for managing content across multiple data silos.

FAQs:

 

Valora In The News

GDPR Preparedness:

As of May 25th, 2018 the European Union (EU) will alter business requirements for companies that possess personal information pertaining to EU residents. The General Data Protection Regulation (GDPR) applies to any company doing business with customers in the EU, and will have a far reaching impact, beyond just EU borders.

Columbia University:

Valora CEO Sandra Serkes and other Columbia Information & Knowledge Strategy faculty share their insights around building and fostering innovation.

New Team Members Announcement:

“… pretty much the technology dream team,” remarked Sandra Serkes, Valora’s President & CEO. “I think that’s a testament to Valora’s market promise and our solid technology stack.”

Valora/DTI Strategic Partnership:

DTI-Epiq successfully completed its strategic, minority investment in Valora, marking the coming-of-age of AutoClassification and the clear commitment of DTI-Epiq to invest in leading-edge Information Governance solutions.

PowerHouse now supports automated Legal Hold detection and workflow processing for all types of files, records, and content across an enterprise. Part of its sophisticated retention, expiration and defensible deletion capabilities, PowerHouse Legal Hold detection ensures proper Information Governance of all data, including files meant for Legal Hold.

Check out our brand-new PowerHouse Scanning Demo that shows off this powerful add-on to the PowerHouse software suite. With native integration directly into PowerHouse, scanned documents join their ESI brethren for seamless and identical AutoClassification processing.

BlackCat now supports Document Retention & Obsolescence Scheduling from within its FirstLook user view. Authorized users now actively monitor files ready for expiration, deletion, Legal Hold or attorney review.

 

Join Valora at InfoGovCon this fall!

Join Valora CEO Sandra Serkes for Unstructured Content: The Big Struggle for Records Management & Information Governance, hosted by ARMA

ARMA Boston – Join Sandra Serkes as she addresses the ARMA Boston Chapter on Unstructured Content – The “Big Struggle” for Records Management and Information Governance.  The Boston chapter will be 7th ARMA chapter to host this presentation!  The event will be held 12/15/16 at Maggiano’s Little Italy, 4 Columbus Ave., Boston, MA from 11:30 AM – 2:00 PM.  Click here to register.

Why Information Governance is Eclipsing eDiscovery

Everywhere you look right now, Information Governance, “IG,” has taken center stage.  I have had the pleasure of speaking twice in a week on the topic – once to records managers at ARMA’s Northeast Regional Conference and once to litigators at McDermott’s Technology in the Law Symposium.  Why is IG so hot and why is it overtaking the discussion on eDiscovery?

IG is hot, hot, hot

IG is the Next Big Thing because it is a catch-all concept that covers a lot of currently important ground:  compliance, data ethics and breaches, data management and intelligence, workflow, visualization and analytics.  All of these elements play a key part in IG, and always have.  So, why is it hot now?  The biggest factor is the Target data breach of over 70 million customers’ personal data.  The scope of the breach (nearly 25% of all American citizens were affected) and the wall-to-wall media coverage has helped propel responsible data management into the forefront of society’s concerns.  In fact, a Pew Research study in January found that over 50% of Americans are “worried about the amount of personal information available about them…”  The IG train of responsible data management has left the proverbial station and is speeding its way through the legal system, through Wall St., and through consumers’ concerns and buying behavior.  Nothing speaks louder than consumers and their wallets.  For Target, “Satisfaction with the overall shopping experience was down almost 2 percentage points in March, with declines “most acute” among middle-and-upper-income shoppers” as late as April, 2014 -four months after the breach was announced.

Why is the IG discussion eclipsing the eDiscovery discussion?

For starters, eDiscovery is old news.  The earliest uses of the phrase stem from 2004, nearly a decade ago, and well before the FRCP changes in late 2006.  Today most litigants, and certainly their outside counsel & advisors are very familiar with its concepts.  In fact, most service providers in legal, lit support or eDiscovery already have a wealth of tools and solutions to choose from.  Need Early Case Assessment?  ESI Processing?  Predictive Coding for Doc Review?  There are a plethora of solutions, all heavily vying for your attention.  The truth is, it’s just not that complicated anymore and the solutions have decreased so much in cost that almost all solutions are accessible to almost all matters.  In short, eDiscovery has become as exciting as word processing or scanning.

But the eDiscovery blahs are only half the reason for the decline in discussion.  The other half is that intelligent IG encompasses eDiscovery.  eDiscovery is subsumed by smart DDC (data, document & content) management, right along with litigation holds, retention policies, workflow routing, exception handling, data breach response and investigations.  Today, eDiscovery is but one of any number of critical activities undergone by major corporations all the time.  It’s just not the fire drill it used to be, and those implementing IG will see to eDiscovery’s needs along the way.

So, where does that leave us?

Unfortunately, this leaves us woefully and inadequately prepared to handle IG.  The passel of eDiscovery tools do little to solve problems that are much larger than typical litigation matters every imagined.  The the records management side of the house is of little help with their diminished budgets, and dearth of tools available for large-scale data mining and management.  Thus there is promising opportunity for IG-oriented solutions that take the best of both worlds, with an eye towards intelligent DDC management from the outset.  Stay tuned, blog readers, and see where Valora heads next…

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